Member at Large
Susan DeMarco, member-at-large@ICFNE.org
Sue is currently the Director of Organizational Development for Exeter Hospital in NH and has spent over 20 years in the field of healthcare. Primarily involved with leadership development and coaching for the organization, over the last two years Sue led a team charged with embedding a ‘culture or excellence’ across the Exeter Health Resources organization. This significant responsibility and accomplishment has become a highlight of her career in OD. Modeled on the principles of psychological safety, transparency, teamwork, communication and continuous learning and improvement, and using some innovative teaching methods, these concepts around culture took on a life of their own and became, what we always hope for, much more than concepts. What began with a leadership retreat blossomed into an organization fully embracing and embodying this ‘culture of excellence’ which supported significant work during the pandemic.
Other high points in Sue’s career have been in coaching the physicians and leaders across the organization. As coaches know and appreciate, this has been a humbling and privileged position.
As Sue moves to a ‘semi-retired’ status with the organization she will continue with her physician and leader coaching practice within the organization, as well as ramp up her own consulting business, Sentire Consulting and Development, which is also focused on coaching physician leaders.
Prior to working in the field of healthcare Sue taught at a University in Melbourne, Australia and had a career in municipal government.
Sue received both her BS and her Master’s (MPA, Public Administration) from the University of NH.
Sue is an Integral Coach trained through New Ventures West and received her PCC with ICF in 2016.
Other certifications which are important to Sue, as they support her coaching work with clients, are – The Leadership Circle 360, Strengths Deployment Inventory, Team Emotional Intelligence plus a great deal of personal training on both Appreciative Inquiry and Facilitation Skills.
Now, as time and life will allow, turning toward her volunteer responsibilities with the ICFNE Board, Sue is happy to be able to contribute to, and grow with, her professional organization.